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Junior Multimedia and E-Learning Designer

The purpose of the Junior Multimedia & e-Learning Designer is to deliver fit for purpose learning resources that enables clients and employees to achieve success in young Caseware solutions. The person will work on the e-learning, multimedia, and training material design aspect.i

If you want to:

  • Partner with subject matter experts to analyze training needs to develop new training programs or modify and improve existing programs.
  • Create visually engaging graphics, animations, videos, and interactive elements that enhance the learning experience.
  • Assist with the development of training content for internal and external audiences. (Video editing and user manual development)
  • Own and manage all content on relevant platforms like SharePoint and File Transfer Protocol (FTP) portals that will be deployed onto the learning platforms like Moodle and the Success Community; and
  • Act as the training teams’ brand custodian for all learning related content, keeping branding of materials up to date to new or changed corporate identities.
  • Design, manage and maintain all digital learning material (learner guides, slide desks, course activities, videos, e-learning modules, and where applicable online community articles;
  • Manage the relationships between various internal stakeholders to ensure learning is content secure, tested and implemented according to business needs;
  • Manage the File Transfer Protocol (FTP) portal as part of the underlying content enabling function to the CaseWare Africa Success Community; and
  • Maintain a content repository of all videos, courses, and other learning resources (Manual, slides, activities, and other elements) needed by Trainers and Consultants when they need to train.
  • Ensure approved training and assessments are published onto the platform;.
  • Be Responsible for the online assessments as given and signed off by the relevant owners;
  • Provide technical support to the trainers, clients, or other stakeholders in solving platform technology issues; and
  • Assist where required to draft, maintain, and archive all learning artifacts on the CaseWare Africa Success Community Knowledge Base and Getting Started Journeys (this includes videos, articles, how to guides and videos).
  • Stay up-to-date with industry trends and best practices in educational design.
  • Adopt a mindset of continuous improvement, conduct formal research and innovation in the space of instructional design, e-learning, and multimedia tools best practices; and
  • Assist with the development and maintenance of all training collateral (training plans, e-learning modules, and other resources).
  • Conduct client courtesy visits/interactions to understand the market and general client.
  • Take responsibility for the creation, maintaining and actioning of all tasks assigned to you within the Operational Readiness process;
  • Take responsibility for all outcomes required by you as the Multimedia Instructional Designer to ensure successful implementation of releases; and
  • Support the Product Managers, Product Owners and Services teams to help update the Knowledge Base and Getting Started artifacts on the CaseWare Africa Success Community.

And you have:

  • Experience with CRM systems ( an advantage)
  • Proficiency in multimedia design software such as Adobe Creative Suite ( Camtasia, Audacity, Final Cut Pro)
  • Basic understanding of the Agile Project Management Discipline.
  • Graphic Design Excellence: Demonstrated ability to create visually striking and effective graphic assets.
  • Video editing skills where filmed interactions or recorded videos of software and other processes are produced in a way that delivers illustration to the viewer.
  • Excellent Microsoft Office skills with the ability to perform work on any of the applications e.g., Manuals, presentations, basic reporting, and effective email communication skills.
  • Multimedia Proficiency: Proficient in multimedia design software and the ability to create compelling visual content.

And these essential skills:

  • Continuous Learning: Eagerness to learn and adapt to new technologies and trends in multimedia design and e-learning.
  • Communication: Excellent communication skills to convey complex ideas visually and verbally.
  • Time Management: Strong time management skills to meet project deadlines effectively.
  • Must have strong analytical skills and be able to analyse information and provide feedback on this analysis.
  • Proven stakeholder management skills. Be able to manage vendor relationships e.g., where external subject matter expertise is provided to CaseWare Africa e.g, Content, externally facilitated webinars etc.
  • Be organised and systematic to ensure content and information is readily available.
  • Good attention to detail with the ability to effectively give and receive feedback.
  • Creative flair with the ability to think outside the box.
  • Strong problem-solving skills and a proactive approach to challenges.
    Adaptability to work in a dynamic and fast-paced environment.
    Excellent interpersonal skills for effective team collaboration.
    Self-motivated with a passion for staying updated on design trends.
    Organised and detail-oriented with strong project management skills.
    Ability to give and receive constructive feedback.
    Strong work ethic and a commitment to producing high-quality work.
    The ability to assist in the co-facilitation of training courses (not as the actual facilitator and or subject matter expert) when complex programmes require technical assistance;

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