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Senior Consultant: Practice Management Consulting

Delivery of Practice Management suite of products through the implementation and training of CaseWare Africa’s existing and new clients. We strive to provide clients with services that enables efficiency, quality and provide value to their organization while ensuring client success and software renewals. The Senior Consultant will be part of a team working towards migrating CaseWare Africa’s clients from desktop to cloud solutions through technical implementation and training of software solutions and providing direct line of escalation for consultants within the team.

If you want to:

    • Generate revenue for consulting in the professional and corporate markets for New and Add on business through influence and collaboration with the sales team.
    • Performing work in-line with budgets.
    • Achieve quality of work is at a consistently high standard.
    • Drive delivery to achieve customer and managements’ satisfaction.
    • Provide guidance and support to junior consultants by acting as point of escalation on client queries.
    • Proactively monitor and engage with stakeholders to manage potential client risks identified.
    • Support sales team through pre-sales activities as required.
    • Keep clients informed with relevant information from a software and technical perspective; and
    • Proactively manage the CaseWare Africa client base through continuous monitoring and reporting on the client landscape.
    • Act as the voice of the client to the Product and other teams in the business; and
    • Drive a highly collaborative environment with teams in the business; and
    • Establish and expand relationships with existing and potential clients.
    • Drive self-growth through available training platforms and internal accreditations.
    • Identify and explore any additional areas of growth.
      Share knowledge with immediate and extended teams.

And you have:

  • 3-year Degree (BCom / BSc) in related field (Information Systems and/or Accounting).
  • Performed a consulting role in a software delivery environment.
  • Managed the delivery of own projects for more than 24 months.
  • CaseWare Time, TaxWare or SecWare is a requirement
  • CaseWare Cloud and related Cloud apps is a requirement
  • MS Access and FoxPro knowledge would be advantageous
  • SSMS and MS SQL Server Writing of Transact SQL
  • Data Conversions
  • Excel / Text Data Manipulation
  • Microsoft Office Product Suite

And these essential skills:

  • IT skills
  • Project Management skills
  • Business writing
  • Analytical with great attention to detail
  • Multitasking
  • Delegation & Time Management
  • Technical Troubleshooting
  • Ability to work under pressure in a high paced environment
  • Ability to identify risks
  • Ability to engage with clients at a high level
  • Ability to analyse business requirements and propose suitable solutions.
  • Valuing and drawing on others’ skills and experience; and
  • Thinking and acting in the interests of the Group as well as the Division.

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