Cloud Market Trends in South Africa
The use of cloud-based solutions in South Africa is on an upward trajectory. The SA Cloud Market Report 2023 published by BMIT last year, that the compounded annual increase in South Africa’s cloud-based services market will be over 27% in the next five years. Many Departments of Public Service and Administration can benefit from cloud-based solutions.
This is in line with the demand for cloud-based services in Africa. According to digital research consultancy Xalam Analytics, the industry on the continent consistently shows an annual 25-30% growth rate.
Overcoming Misconceptions in the Public Sector
Many departments of public service and administration in South Africa’s public sector are not benefitting from cloud-based solutions, being under the impression that the government is limiting the use of these services. This perception is currently preventing many departments from taking advantage of cloud-based services and becoming more efficient and effective in fulfilling their deliverables.
Fortunately, the reality is that South Africa’s government departments of public service and administration are permitted to use cloud-based services and the Department of Public Service and Administration (DPSA) have published guidelines set out by the Determination and directive on the usage of cloud computing services in the public service that outlines the processes that should be followed.
Government Directives Encouraging Cloud Adoption
The directive actively encourages the use of cloud services. According to the directive, “The Head of Department must ensure that Cloud Services are the first option explored before any on-premise infrastructure investments are made. This option must be fit for purpose, and preference (not exclusive use) must be given to private government cloud where the capability exists”.
Ministerial Guidance on Cloud Services
In a notice by the Minister for the Public Service and Administration (MPSA), Ms Ayanda Dlodlo, on 10 February 2022, said, “The purpose of the Determination and Directive is to provide clear guidance to public service departments on adopting and using Cloud Computing services and technologies”.
Minister Dlodlo provided details on the three permitted services and four deployment models. These include “Public Cloud, Government Private Cloud, Hybrid Cloud and Community Cloud. The cloud service models are Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS),” she said.
Steps to Implement Cloud-Based Solutions
The guidelines have been created to provide clear instructions to ensure that government departments can benefit from the efficiency of cloud services, particularly regarding financial management, data analytics, security, and audit capabilities available on the cloud.
Step 1: Cloud Readiness Assessment
The first step is to complete a cloud readiness assessment. This allows the department to understand its current systems and investigate the requirements to suit its objectives. The directive states that any consideration for a cloud-based solution needs to be “fit for purpose”, and the “proper procurement processes” must be adhered to.
Step 2: Business Plan Development
The second step is the business plan, which needs to include the following details: These include the outcome of the risk assessment, the scope of services required, the budget, the cost of ownership, the skills and infrastructure required and the benefit the solution will provide.
The security and ownership of the data need to be outlined. The level of data needs to be ascertained, and the classification needs to comply with the Minimum Information Security Standards (MISS). The Head of Department must ensure, where possible, that Information classified as “Secret” or “Top Secret” should prefer not to be moved to a Public, Hybrid or Community cloud service.
In addition to the contract requirements in the directive, the service provider must also furnish the government department with the following information: This includes all data processing to comply with the Protection of Personal Information Act (POPIA), the geographic location where the data is stored, the jurisdiction which governs the contract’s operations and the area where the data is confined.
Cloud-based service providers can guide the Head of Departments in the public sector to assist with benefitting from the services whilst being compliant with the directive and all relevant legislation.
To facilitate the adoption of cloud-based solutions, departments can consider platforms like Caseware Cloud, which empowers the preparers and reviewers of financial statements in public entities, state-owned enterprises, TVET colleges, municipalities, municipal entities, constitutional entities, legislatures, and trading accounts. Caseware Cloud enables public sector financial professionals to store a single centralized copy of every financial statement engagement and collaborate seamlessly from any location at any time.
How can Caseware help integrate Cloud Solutions for Public Sector?
Caseware Cloud operates on a Software as a Service (SAAS) model and employs redundancy architecture, ensuring robust reliability and accessibility. Completely web-based, it adheres to the highest industry security standards, including ISO 27001:2013 and SOC 2, Type 1 & 2 certifications. Data is securely stored across multiple geographic locations, with continuous and seamless backups, safeguarding against any potential disruptions or data loss.
By Stephan van der Merwe, Product Manager, Caseware Africa